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    Vacature details

Vacature: IT Adoption Specialist ZOA :


IT Adoption Specialist

ZOA werkgever ZOA
Publicatiedatum: 25 nov 2022
Vervaldatum 09 dec 2022
Aantal uren 32-40
Locatie werkgelegenheid Apeldoorn

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.
Your challenge
As Adoption Specialist IT Workplace within the IT team, you fulfill an essential role by helping colleagues worldwide to make optimal use of the ZOA-supplied digital workplace. As an expert, you are the point of contact for training regarding digital resources, stimulating better and easier use of technology thus forming a bridge between technology and the user.
Your work
You start key-user groups, develop, coordinate and facilitate training and create (interactive) manuals, matching the needs of the users. The digital workplace is subject to constant change due to new developments and changing needs. You put the user first and proactively respond to these changes and their realization within ZOA worldwide. In addition, you will be involved in:
   » developing and managing plans to increase user adoption on digital systems;
   » co-developing and keeping user documentation and training materials up-to-date;
   » functional management of ZOA's Learning Management System;
   » providing support related to learning tools to other trainers (Learning Management System, Teams, content authoring, Mural, Slido);
   » various projects around the digital workplace development and your work contributes to a user-focus roll-out of IT changes;
   » collaboration with functional administrators and stakeholders in the business.
Your profile
You have strong communication skills and are able to enthuse and convince someone. You are analytically strong, solution-oriented and like to convert knowledge into, catchy (video) manuals and other forms of documentation. As a suitable candidate, you are someone who:
   » is expected to fully support the vision, mission and Christian values of ZOA
Skills and attitude
   » is eager to learn and enjoy getting to know the ins and outs of digital workplace opportunities, change management and digital adoption tactics;
   » has excellent command of the English and Dutch language (oral and written), with good command of French being a bonus;
   » has presentation skills; you are able to explain difficult topics in an easy way;
   » can work and think at bachelors level;
   » has experience in a technology or communication related role;
   » has good (intercultural) communication skills to work within a diverse work setting worldwide;
   » has demonstrable knowledge of and experience with IT workplaces and associated applications (Microsoft 365 platform, Teams, Database systems, Learning Management Systems, etc.);
   » knowledge of and experience with digital adoption activities and development of training materials;
   » Has sufficient functional IT knowledge to be able to switch between the end users and IT colleagues.
Special circumstances
A combination of working at the office in Apeldoorn and at home is possible. This vacancy is only open for those who have a permit to work in The Netherlands.
We offer
ZOA offers you a challenging job, an enthusiastic team, and good benefits and remuneration that suits the charities sector.
Interested and you want to apply?
Check our website for more information about ZOA ( ). For questions about this vacancy you can mail to  or call Heline Wielink (HR Advisor) via general telephone number 055 366 3339. You can apply by filling in the application form on our website and by uploading your Hervatten and motivation letter on our website: IT Adoption Specialist Apeldoorn | ZOA | HervattenSelection ( . A digital assessment can be part of our recruitment procedure.
Requesting references will be part of the recruitment and selection process, including COTER check. We will ask you later in the process to provide at least 3 references in relation to your previous position(s) as stated in your application. References from previous positions must not be older than five years. Because ZOA is a signatory to the Inter-Agence Misconduct Disclosure Scheme, a Statement of Conduct is part of the reference application.
ZOA has an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, persons of all nationalities, cultural backgrounds, and candidates with disabilities are welcome to apply.

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Datum van indiening: 05/19/2023 / Viewed 112 times
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